Mosque and admin guidelines

Effective 3 October 2026

Moazzin (the app and moazzin.com) is made and run by Hassan Ansari, an individual developer in India. “We”, “us” and “our” on these pages mean him. Write to [email protected] about anything on this page.

Moazzin hosts pages and times that mosques publish themselves (moazzin.com/m/…). These guidelines apply to everyone who publishes, along with the terms of use and the privacy policy.

Who can be an admin

• You must be 18 or older and have the mosque committee's permission to publish for it.
• Admins join only by an invitation link from us or from an admin above them. Each mosque has at least one mosque admin and up to five people.
• Roles: mosque admins edit, publish and invite for one mosque; admins edit and publish only; area admins look after the mosques in one city and can step in for them (recorded in the history); we keep overall oversight.
• Your sign-in is a passkey on your own device. Don't share it or the device. If a phone is lost, ask the next admin up to remove it and re-invite you.

What to publish

• Only the mosque's own information: its name (and Urdu name), its location pin, fiqh, maslak, microphone use, khutbah languages, and its jama'at and Jumu'ah times.
• Keep times accurate and up to date. Publish a change at least a day before it takes effect: phones check for updates when they open the app or refresh in the background, usually within a day.
• If a board scan fills a draft, check every time before publishing. Scans are read by AI and can be wrong.
• Don't publish anything else, and in particular nothing that:
  • belongs to someone else or that you have no right to publish;
  • is false or misleading, or impersonates another mosque, organisation or person;
  • is defamatory, obscene, invasive of someone's privacy, hateful, or insulting on grounds of religion, sect, caste, ethnicity or gender;
  • harms children, encourages violence or illegal acts, or threatens the unity, integrity, security or public order of India or any country;
  • contains personal data such as phone numbers of individuals, or any malware or links to it;
  • breaks any law in force.

What we may do

• Published times are public. Anyone may see them on the mosque's page, follow them in the app, print them and share them.
• We may correct, hide or unpublish content, or remove an admin, when it breaks these guidelines or the law, when the committee asks, or to act on a valid complaint or legal order. Followers' apps then keep their last times and show that the mosque no longer publishes.
• Every change is kept in the mosque's history with the name of the admin who made it.

Reporting a problem and grievances

If something on moazzin.com or in the app is wrong, unlawful or harms you, or you have a complaint about how we handle personal data, email [email protected] with the page address (for example moazzin.com/m/…), what is wrong and, if it concerns you personally, how we can confirm that.

Grievance officer (India, Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 and Digital Personal Data Protection Act 2023): Hassan Ansari, [email protected].

• We acknowledge a complaint within 24 hours and resolve it within 15 days.
• A request to remove content that breaks these guidelines is dealt with within 72 hours.
• Content that shows a person's private areas, shows them in a sexual act, or impersonates them, reported by that person or someone on their behalf, is removed within 24 hours.
• We act on lawful orders from a court or an authorised government agency within the time the law sets.

If you are not satisfied, you may appeal to the Grievance Appellate Committee under the IT Rules, or complain to the Data Protection Board of India about personal data.